Shipping Policy

Healing Leaf Apothecary carefully packages each order to ensure your products arrive safely and in excellent condition.

Processing Time

Orders are typically processed within 2–5 business days.

During seasonal launches, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Methods

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Once an order has shipped, delivery times are determined by the carrier and are outside our control.

Tracking Information

Customers will receive tracking information by email once an order has shipped.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

Healing Leaf Apothecary is not responsible for orders shipped to incorrectly entered addresses. If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Lost or Delayed Packages

We are not responsible for shipping carrier delays, lost packages, weather disruptions, or delivery issues once a package has been accepted by the carrier.

If your package appears lost, please contact the shipping carrier first. We are happy to assist when possible.

Damaged Orders

If your order arrives damaged, please contact us within 5 days of delivery and include photos of the damaged items and packaging.

Domestic Shipping Only (Optional)

[Remove this section if you plan to ship internationally.]

At this time, Healing Leaf Apothecary ships within the United States only.

Contact

For shipping questions, please contact:

Healing Leaf Apothecary - info@healingleafapothecary.net